Forum Discussion
Quiz not allowing student to select answer choice in quiz
Hello folks,
I'm hoping someone has had a similar situation and been able to find a solution. I have quizzes that contain multiple choice questions. There have been reports from students that ...
Hello,
My organization is also experiencing the issue above, where the radio button is not clickable, and students get stuck on that slide. Similarly, the issue is intermittent, not all students experience it. The last update I see here was four months ago. Has there since been a fix for this? Also I saw the Articulate 360 upgrade, however, we're using Quizmaker '13.
Thanks
Hi there, Ruthya. Thanks for reaching out. I need a few details to give you a hand here!
- What update of Quizmaker '13 are you using? You can go to Help > About Quizmaker.
- For the students who've reported this issue, do you know what browser they're using? You can ask them to use a site like supportally.com to get browser details, including Flash version!
- Can you share the problematic .quiz file for me to test as well?
We released a fix for a similar issue in Articulate 360, but we couldn't reliably reproduce and diagnose the original issue in Quizmaker '13 because it was so sporadic. I'm happy to try and help, though, if you can reply back. Thanks!
Hi Crystal,
I'm not sure how many of your folks are looking into this issue, however, I also received an email last night (see attached) and I responded to him this morning. Here's the info you need:
* The Quizmaker update version is 9: 1702.2417.
* Most students have been in Chrome, on a PC. We're starting to gather more details as they call in with the issue. That's all we have for now.I've been working all morning to convert the course to Storyline 1. Now, I finally figured out how to create variables to disable the next button until the timeline ends, and I have the menu set to 'restricted'. When I test it in my LMS, the variables I put in place work fine, however, when I click on the menu, it lets me jump ahead! What's the point of having it restricted then?! Please help! I know this is another issue, but I've got frustrated students and leaders, and need to get this fixed ASAP.
