Forum Discussion
Quizz Display trouble
Hello everyone, Yesterday, several users (in different centers) had Quizz display troubles. Here are some examples: They were on Google Chrome or Edge, but I have no more details since...
Hi Kelly!
Thank you so much for your help!
I don't mind sharing the story file.
The thing is: I myself already had this trouble displaying the quiz and without changing anything in my system requirement, it ended working out perfectly.
As for the learners yesterday, I asked for more information about their system settings but the teacher formated the computers.
The course is displayed on the LMS Mind on Site (a Swiss LMS); we have around 20 quiz modules (among 800 lesson modules). But apparently, only two presented problems.
Hi VroniqueCalais,
Thank you for this update. I have some additional questions for you!
- Were your learners successful in viewing the course in most instances? It would be helpful to know more details!
- You mentioned two modules were not working as expected. Just to clarify, are these modules referencing the quiz banks or one of the modules in the course?
- If I understand correctly, after a second try, you were able to experience the correct formatting when viewing the course in the LMS?
I'd like to have our Support Engineers investigate this further. I've gone ahead and opened a support case on your behalf. They will be in touch shortly via email to troubleshoot this issue with you further!
