R360 comment notifications turned off but receiving emails

Hi Daniela,

Thanks for reaching out!

I'm sorry to hear that you're experiencing this issue, but I'm happy to help troubleshoot! First, I'd like to confirm that I understand what's happening. Are you receiving email notifications for a Review 360 course? If that's the case, you can mute notifications for individual projects by following these steps:

1.  Sign in to Articulate 360 and open the project you want to follow or mute.
2. Click the More ellipsis (...) in the upper right corner and choose Project Notifications.
3. For notification settings, choose Mute Project (You won't receive any email notifications for this project).
4. Click outside the notification settings menu to close it.

If you need additional assistance, please let me know! You can reach out here or privately in a support case.

That's what I did and noted in my initial comment.

"I'm getting notification in R360 but it's turned off?"

Daniela

Hi Dani,

I'm sorry for the unwanted notifications! We'd like to dig deeper into this issue, so I opened a support case for you. Please expect an email from us soon!

Thank you