Forum Discussion
Storyline looping videos only loops once
Hi,
Storyline version v3.90.32893.0.
I am using a trigger
Play video Video1 when Video1 completes
Previously, this looped the video indefinitely. Now it plays the video twice only. All the...
Hello Karl and Sébastien, 🎉
I have some great news to share! We just released another update for Storyline 360. In Update 91, we’ve included important fixes and new features. One of the bugs we’ve fixed:
- Videos didn’t loop when designed to do so
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
I’m sorry to hear about the trouble this regression caused, Sébastien. This situation sometimes happens when changes are made to the code, but rest assured, we work to correct the problem as soon as possible to minimize the impact.
Please don’t hesitate to reach out if you have additional questions.
Hello Karl and Sébastien, 🎉
I have some great news to share! We just released another update for Storyline 360. In Update 91, we’ve included important fixes and new features. One of the bugs we’ve fixed:
- Videos didn’t loop when designed to do so
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
I’m sorry to hear about the trouble this regression caused, Sébastien. This situation sometimes happens when changes are made to the code, but rest assured, we work to correct the problem as soon as possible to minimize the impact.
Please don’t hesitate to reach out if you have additional questions.
hoping that it doesn't break again on a new future update...
Hi, it looks like this is broken again with update 92.
Hello EmvicaCash-e036!
Thank you for reaching out! I see that this is occurring in Update 92. We are prioritizing this fix, so we'll update you when it ships. I'm really sorry for the inconvenience.
Is this fixed yet? I really want the video on my Master Slide to loop endlessly on the show I am just starting. Let me know please so I can let client know if not an option. Thanks -joe
Hello JoeShultheis-63,
I just tested in Update 92 and the following settings appear to work for me:
Here's a link to the published output of this course. Would you mind checking on your end if the same settings allow the video to loop for you?
Hello,
I am having this same issue with audio loops on Update 94 when I export to Review 360. I just went back to Update 93 and the loop works just fine.
Hi DanielaJimen556,
Thanks for reaching out!
I am unable to replicate this behavior on my end.
Do you experience this if you replicate this behavior in a brand new .story file and publish it to Review 360?
What browser are you currently using to view the published course? I'm curious to know if you experience the same behavior if you open the Review link in a different browser.
It would be helpful to take a closer look at your file. Feel free to share your .story file in this thread or privately in a support case.
Looking forward to hearing from you!
