Reach360 - Change learner's role from Learner to Manager

Question

Hi,&nbsp;I am new to Articulate and its products. I am trying to change a learner's role from learner to Manager in Reach360.I uploaded the learners with the CSV template; all worked, but the default role is learner. How do I change it to Manager? I can only edit the learner's name and surname and add a group. The Role field is greyed out.Please advise how to do it.

josetansengco · Answer

Hi Charlene,
Happy to help!
You can check out this article to learn how to assign managers in Reach 360.&nbsp;

Reach 360: Assign Managers

If you're still unable to change your learner's role to that of a manager, please open a case with our support team here for additional assistance!

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Reach360 - Change learner's role from Learner to Manager

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