Forum Discussion
brucefrench
9 months agoCommunity Member
Red X show stopper bug
What causes this? It happens to me seemingly randomly at least once a day, has no warning and gives no reason. Just clicking away and bang, it's dead. Can't even exit, I have to CrlAltDel and...
StevenBenassi
9 months agoStaff
Hi Bruce!
Sorry to hear you've run into this setback!
Our development team made a big push for bug fixes in 2023! Since you encountered this issue in a slightly older version of Storyline 360, I would suggest updating your desktop apps to version 3.85.31840.0.
If you are still experiencing this issue after updating, please connect with our support engineers through a support case. They'd be happy to continue troubleshooting with you!