Forum Discussion
Replay 360 crashes every time
Hi there,
Is anyone else having this Problem?
Replay 360 crashes every time when opening a "new Project" and then select "record Screen". Result: an error screen appears every time.
I'm a bit desperate.
The PC runs Windows 11, 32GB RAM, it exceeds the minimum requirements.
I did a "repair" (deinstallation and reinstallation) with no success.
regards
Peter
Hi Peter, and welcome to the E-Learning Heroes community!
I'm sorry to hear that you're receiving an error message every time you attempt to record your screen in a new Replay 360 project. This shouldn't be happening and I understand how frustrating this can be.
I've opened a support case on your behalf so we can investigate what's going on. You should hear from our team soon via email.
