Forum Discussion
KatrinaHunter-c
12 months agoCommunity Member
Replay 360? Pixelated videos?
Has anyone used Replay 360 and if so, how? I was testing it out since I've never used it before and when I created text for the lower third, it was distorted and pixelated. The same with the video I...
ElizabethHerron
11 months agoCommunity Member
Good Morning - I have uninstalled and reinstalled Replay 360 and also "repaired." If I record a video directly in Replay 360, I do not have the pixelated static/fuzz. However, any video I try to import has the problem. What do I do next? I need to be able to "see" the videos unpixelated to edit.
KellyAuner
11 months agoStaff
Hi Elizabeth!
Thanks for reaching out and I'm sorry to hear your videos are pixelated. Since you've already tried to repair the software, I've opened a support case on your behalf. You'll be hearing from one of our Support Engineers shortly.
- ElizabethHerron11 months agoCommunity Member
I have used some of the community-reported workarounds, but it seems like this issue has been present for more than a year, so it is probably something that should warrant a true fix.
Thanks!
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