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KarenScott-003a's avatar
KarenScott-003a
Community Member
3 years ago

Pixelated Video in Replay

When I open a video in replay, the image is distorted and pixelated. Thankfully when I published the video as an MP4, it's fine. But I can't see anything when looking in Replay. I have uninstalled and reinstalled Replay and that seems to have worked in the short term (about 2 weeks ago). But opening Replay today is showing the same issue. I don't want to have to keep uninstalling and reinstalling Replay. I have attached an image for reference.