Replay Button on the Seekbar

Hi Lynn,

I'm sorry to hear about the difficulty you've run into as well, and I just had a few questions or thoughts to clarify the issues.

In regards to video specifically, you mentioned the video seekbar within iOS - is this the HTML5 or the Mobile Player output? I don't see a similar issue, so we'd want to take a look at your course and know more about what version/update of Storyline and iOS you're using, where you're viewing the content, etc.

Also, in regards to videos and being able to scrub through them - have you looked at including the video seekbar instead of just the slide timeline seekbar? These items would operate independently than, but that would allow you to have the user be able to replay the video using that seekbar regardless of your slide layer properties. 

You mentioned it also isn't working in particular browsers, but I didn't see mention of which ones? Are you using the supported browsers as detailed here? You may want to compare this list with any similar information from your LMS or hosting site to see if they have particular browsers they recommend as well. 

If you'd like to share a copy of your .story file here with us we're happy to take a look. Also, you're always welcome to connect with our Support team to go over these issues on "off hours".