Forum Discussion
Repurposing Articulate Content in Support Knowledgebase
Hello, I wanted to know what flexibility we have to repurpose Articulate Content in our publicly accessible Knowledge Base within our product. For example, the Articulate team recently published a course on Search Engine Optimization, and we wanted to bring that content into our KB, using the same Videos, questions, content, etc. but formatted to work within our Zendesk experience while giving credit to Articulate for the content. If we were to pursue this (we haven't yet) does this meet your fair use policies?
As I recall, you may only use Articulate assets within Rise and Storyline courses. No other use beyond that.
Hello Learning Conductor,
Happy to help!
You can check out Articulate's Terms of Service here. The sections relevant to your inquiry are mentioned below, but if you have any additional questions, please feel free to open a case with our support team and we'll gladly go through the terms with you.
2.3 License/Use Rights. Subject to Customer’s compliance with this Agreement and applicable law, Articulate grants the Customer a limited, non-exclusive, non-transferable (except as permitted in this Agreement) and non-sublicensable (only as required to provide the Services), fee-bearing license to use the Services in accordance with this Agreement, the applicable Documentation, and solely in connection with Customer’s internal business operations; provided that Customer’s applicable subscription for the Services is valid. Customer may allow its Users to use the Services for this purpose, and Customer is responsible for its Users' compliance with this Agreement.
2.12 Articulate Content. Customer may use the Articulate Content to develop Customer’s e-learning end product in the Services (“End Product”), including embedding the Articulate Content into Customer’s End Product and reproducing and distributing Articulate Content if integrated with the Customer’s End Product. Subject to Customer’s compliance with this Agreement, Articulate grants Customer a worldwide license solely to use Articulate Content within Customer’s End Product. However, the Customer may not use or distribute the Articulate Content on a stand-alone basis outside of the End Product. For clarification, no Customer has any ownership rights in the Articulate Content.
Hope this helps!
