Forum Discussion

ees's avatar
ees
Community Member
1 year ago

Reset / Retake Rise course if user fails assessment

Hi there, 

I noticed that the problem I have been having has already been discussed in the community 5 months ago - See community discussion thread: https://community.articulate.com/discussions/discuss/retake-rise-course-if-user-fails-assessment/968741
I wanted to reach out to the community again in case someone has come up with a workaround since this was last discussed. I would like to be able to offer learners the option to retake a whole course after they have failed the final exam. It would also be necessary that the course is completely reset for the learners and that they cannot jump from the start to the final exam again. 

As I understand it, this is not possible by adjusting settings in Articulate. However has anyone managed to achieve this by adjusting the SCORM drive code? If so, your guidance would be thoroughly appreciated. 

Thank you!

advice
Articulate 360
community
instructional design
rise 360

3 Replies

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    1 year ago

    Hi ees, 

    Great call opening a support case. I see that you're working with my colleague Dexter. You're in excellent hands! 

    We'll continue the conversation over in your case. 

    Have a great afternoon! 

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      12 hours ago

      Hello LearningCrestwo!

      I understand that you’d like learners who fail an assessment in Rise to be able to retake the course automatically. I can confirm that we do not have any updates to share at this time.

      I have added your voice to the existing feature request for our product team. We'll share any updates in the future in this thread, so all are in the loop! 

      Thanks for helping make Rise 360 even better!