Forum Discussion
Reset and Restart a Rise Module
Is there a setting to restart a Rise module from the beginning? I have an EOC test that if they fail twice I want them to have to restart the module from the beginning and retake the test. Is this option available?
3 Replies
Hello NatalieHirst-21,
Thanks for reaching out!
There isn't a way to reset learners' attempts after completing a Rise 360 course. You'll need to reset the attempt on the LMS level or duplicate the course, publish it, and enroll the learner in the duplicate course so they can retake it. We do have an open feature request for giving admins the ability to manage or override a learner's Rise course completion data. I'll this thread to the report so we can notify you if ever it makes our product roadmap!
I would like to add that this is a needed feature.
Hello Thomas_D,
I agree that this is a needed feature! Having a way to restart or reset a Rise 360 module after a failed attempt would make assessments much easier to manage.
We still have this logged as a feature request for our product team. Right now, the only way to reset progress is through your LMS or by re-publishing a duplicate course, as Jose mentioned earlier.
You may also reach out to us in a support case if you want to share more about your setup. That helps our team better understand how this kind of reset option would support your workflow.
