Forum Discussion
Resetting to Initial State Doesn't Work...
Can someone tell me why Articulate Storyline still has options in a knowledge check selected after a "try again" even though I clearly specified in the settings that I want it "reset to the initial ...
It seems like the issue might stem from using the default 'Try Again' button, which solely hides the Try Again layer without resetting the interaction (please check the master feedback layer).
To address this, you could utilize a custom 'Continue' button that jumps to this slide and resets the interaction, or add an additional trigger to the 'Try Again' feedback layer that jumps to this slide. However, be mindful that jumping to this slide might reset the number of attempts to zero if the initial setting allows more than one attempt. Consequently, the 'Try Again' layer may consistently appear. In this scenario, you'd need to employ an additional custom variable to manage and monitor the number of attempts accurately.
Another option would be to watch the tutorial by David Anderson, available at https://www.youtube.com/watch?v=Ink_sd06g6M. It demonstrates how to reset drag items back to their original positions after clicking the "Try Again" button without affecting the number of attempts.
