Forum Discussion

BrandonMazibuko's avatar
BrandonMazibuko
Community Member
10 months ago

Restriction Navigation Feature

Hi Rise Community, We've recently implemented the "Restrict Navigation" feature in our Rise 360 modules to ensure learners follow the content in a structured sequence. However, since enabling this ...
advice
Articulate 360
community
rise 360
BrandonMazibuko's avatar
BrandonMazibuko
Community Member
6 months ago

Hi StevenBenassi​, 

Thank you for the feedback. I’ve tested the package on the LMS test environment, and it works perfectly. However, on our internal LMS platform, the issue is still persisting and seems to affect users randomly.

Do you think we may need to update our LMS platform to ensure full compatibility with the restricted navigation feature?

Kind regards,
B

LucianaPiazza's avatar
LucianaPiazza
Staff
6 months ago

Hello BrandonMazibuko​, 

Thank you for confirming that your file is working as expected when tested in SCORM Cloud. Happy to continue troubleshooting! 

  • What LMS are you currently using?
  • Are you or your teammates receiving a specific error message in your LMS?
  • Is this happening with any other courses uploaded to your LMS, or just this one?

 

As a first step, it would be helpful to confirm with your LMS provider that you are working with the most recent version of the system.

If you're still having trouble viewing your course as expected, we'd be happy to have our team continue this conversation over in a support case. 

Looking forward to hearing from you!