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JrgenRennemo's avatar
JrgenRennemo
Community Member
3 years ago

Result slides shows different result when navigating after course completion.

Hi heroes!

I have a storyline production with 160 slides in 10 scenes. Each scene has some survey questions in between the education slides. When a scene is completed, there is a result slide. The result slide is set to "only score viewed questions". Except for the questions in the scene navigation, there is also a question bank holding the same questions as the scene navigation takes you through, therefore it is important that the result slide one scores the viewed questions.

On the result slide, the user can choose to retry the questions and then have two alternatives:

1. Start the scene over with education slides and questions. (This takes you to the first slide in the scene.)

2. Retry questions without education slides (This is why the question bank exists)

Everything works until the education is completed. Then when navigating back through the menu there are two problems.

1. The result is set to 50% (when it was 100% before)

2. The retry button is set to disabled.

Any suggestions? 

  • Hi Jörgen,

    Thanks for reaching out!

    I opened a support case on your behalf so we can get you in touch with our support team. Your case is in good hands, and someone from support will be reaching out to you shortly. We'll continue troubleshooting the behavior you're encountering there!