Forum Discussion

ShaunaJungdahl-'s avatar
ShaunaJungdahl-
Community Member
7 years ago

"Resume Saved State" is not saving State of Next Button when returning to slide

Hello, I have a slide that hides the Next button when the Timeline starts, then brings it back to Normal when the users Visits 3 objects (and their States change to Visited). I have the slide set ...
storyline 360
LaurenDuvall's avatar
LaurenDuvall
Staff
6 years ago

Hello!

We'd love to help! I looked at similar cases where others are running into this same snag. It looks like our Support Engineers were able to offer specific troubleshooting steps and a solution after looking at the affected file. Are you able to share your file with our team? If so, here's a secure upload link. We'll let you know once we receive the file and begin troubleshooting. 

KellyGross-6733's avatar
KellyGross-6733
Community Member
6 years ago

Hi Lauren,

Thank you for your reply.
So, is it correct that this is a known bug? I wasn't quite sure based on what you wrote...
Thank you for the kind offer. However, as the 0.5s workaround is doing the job, I'd rather wait until the issue is fixed (I have more than one file impacted).
Thank you!

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    6 years ago

    Hi Kelly!

    Thank you for sharing that the workaround is doing the trick for now! 

    We have a bug logged where the Next button returns to disabled when revisiting a slide. However, our team can work with you to confirm that is exactly what you're running into.