Forum Discussion
Retaining old text-to-speech voices alongside the new neural voices
My team is responsible for the creation and maintenance of a rapidly growing suite of over 200 courses. All our courses have an optional voice over as an accessibility feature. Many of these courses...
In addition to the problem indicated by Barney, I am having problems with voices mixing (neural and classical) in my courses, even if I update the voices to the new ones, rewrite the text, or add an extra space at the end to force the update, the voice that sounds sometimes is the classic one. Even in the same paragraph both types of voices appear sometimes mixed! :(
Hi Diego!
It sounds like you hit a snag with classic and neural voices blending together in your Storyline course. Sorry to hear that but I'd be happy to assist!
If performing a repair of your Storyline installation doesn't improve the behavior, I'd be happy to take a closer look at your .story file to investigate this further. Feel free to share a copy here in the discussion or privately with our support engineers.
Looking forward to hearing from you!
