Retrieve LMS User Name as Variable

Really hoping someone can help. 

I am assuming the answer is something really silly.  We have been retrieving the learner name from our LMS on many courses.  all of a sudden, it will not work.  Here is the slide that retrieves the name.  Does anyone have any idea why this won't work?

Hi Philip -

If the LMS changed something, it could require a slight shift. Add the bolded line below to see if something changes.

var player = GetPlayer();

lmsAPI=parent;
var myName  = lmsAPI.GetStudentName();

var array  = myName.split(',');
var newName = array[1] + '  ' + array[0];

player.SetVar("newName", newName);

Hi Steve.  Thanks for the suggestion, but that didn’t fix it.

What LMS is this running in? Does anything alert adding this line to the top?

lmsAPI=parent;
var myName = lmsAPI.GetStudentName();
alert(myName);

Another potential cause is a script erroring out and preventing the call from executing. In Chrome (or another modern browser), try opening the browser console. Hamburger menu > More Tools > Developer Tools. Click the console tab then drop down the menu at the top labeled <top frame>, selecting the storyline window and look for errors to appear in the console.

when running adding:

alert(myName);

a pop-up does appear with my name.

but, my name still does not appear on the screen in the course itself.

OMG!  cannot believe we forgot to add it to the variable manager!  Testing now.

That did it Steve.  I can't believe it.  I am 13 hours in on a marathon day.  Example of the law of diminishing returns - possibly.

I really appreciate the help. 

Thank you Steve!

Hi Stephanie! Brian's response was over a year ago, so I'm not sure if he would still be subscribed to the thread. You are welcome to reach out to him directly via the 'Contact Me' option on his user profile.