Forum Discussion

CathyThornhill-'s avatar
CathyThornhill-
Community Member
2 days ago

Review 360 - comments being posted under a different reviewer's name

I shared a course for review with three reviewers. For some reason, the comments for one of the reviewers are being posted as being from one of the other reviewers.

For clarity:

  • Reviewer A
  • Reviewer B
  • Reviewer C

All invited through the review tool. Reviewer A has not provided any comments. Reviewer B has provided comments, but they appear under Reviewer A's name. Reviewer C has provided comments, which correctly appear under their name. 

A fourth reviewer started to provide comments using a link (not directly invited through review). Their comments are appearing as if they were Reviewer A. 

Has anyone else experienced this?

Review 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    10 hours ago

    Hi CathyThornhill-,

    That's very strange!

    This certainly isn't expected behavior, so I've opened a support case on your behalf. You'll hear from one of our Support Engineers soon via email so we can investigate what's going on.

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