Forum Discussion
LizMueller
4 years agoCommunity Member
Review 360 requiring Articulate account holders to sign in to leave feedback
I have a Rise course being reviewed by several people on Review 360 and it is set to allow comments without an ID and to not require email to comment. Some of my reviewers had Articulate accounts fo...
EricSantos
3 years agoStaff
Hi Kim,
Thanks for sharing the details, and I'm sorry for the trouble! Kindly check whether the "Allow users without Articulate IDs to comment" option is ticked. If this box is unticked, reviewers without an Articulate ID will be prompted to create one.
If that option is ticked, but reviewers are still prompted to create an Articulate ID, could you connect with us in a case so our Customer Support Engineers can dig deeper? Please also share the Review 360 link if you can. We'll reach out soon after we hear from you!
PhilMayor
3 years agoLegend
Is there a chance that this is now being unchecked by default? As it is only recently happening.
Sent from my iPhone
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