Forum Discussion
Review 360 Requiring Stakeholders to Create Articulate Account. Please help.
Hello,
When I provide the review link to stakeholders, they are redirected to the main sign in page where they are directed to create an Articulate account. This is happening even though I have s...
I am responding to say that I tried having stakeholders use an Incognito Window and they were still asked for an email and then sent to a sign in screen...which prompts signing up for an account.
Hello Chishamiso,
Since you're still experiencing the behavior, I'd recommend opening a case with our support team here and sharing the email addresses of your reviewers so we can check if any of them are associated with an Articulate ID. If none of them are linked to an Articulate ID, our support engineers can investigate why they are being prompted to sign in before being allowed to leave a comment.
