Hello everyone,
I'm encountering some problems with the latest training I developed. It functions perfectly on my end, but once uploaded to Review 360, the voice overs are a bit delayed, and it will play smoothly until a specific slide, then unexpectedly jumps back to the start, never reaching the end. However, if I click the next button immediately, it continues to the end without issues.
Please help.
Hello everyone,
\nI'm encountering some problems with the latest training I developed. It functions perfectly on my end, but once uploaded to Review 360, the voice overs are a bit delayed, and it will play smoothly until a specific slide, then unexpectedly jumps back to the start, never reaching the end. However, if I click the next button immediately, it continues to the end without issues.
\nPlease help.
","body@stringLength":"426","rawBody":"Hello everyone,
\nI'm encountering some problems with the latest training I developed. It functions perfectly on my end, but once uploaded to Review 360, the voice overs are a bit delayed, and it will play smoothly until a specific slide, then unexpectedly jumps back to the start, never reaching the end. However, if I click the next button immediately, it continues to the end without issues.
\nPlease help.
","kudosSumWeight":0,"postTime":"2025-03-04T02:42:46.422-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:advice","text":"advice","time":"2024-08-27T05:27:09.615-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:community","text":"community","time":"2016-11-08T04:16:53.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:e-learning development","text":"e-learning development","time":"2024-08-27T10:24:39.536-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Review 360","text":"Review 360","time":"2022-06-06T11:37:59.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDU","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1218693_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":57},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Hello everyone, \n I'm encountering some problems with the latest training I developed. 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\nHappy to test this for you!
\nWould you be willing to share a copy of your project file here or privately by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-03-04T09:18:57.520-08:00","lastPublishTime":"2025-03-04T09:18:57.520-08:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":41},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1218693/message:1218757","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjF8aW50LDEyMTg4MTIsMTIxODgxMg","node":{"__ref":"ForumReplyMessage:message:1218812"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"678","rawBody":"Hi
Happy to test this for you!
\nWould you be willing to share a copy of your project file here or privately by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
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\nThank you very much for your response. Unfortunately, my project file is too large and refuses to attach. So, I have opened a support case, and my case number is 01032228.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"199","kudosSumWeight":0,"postTime":"2025-03-05T01:14:41.639-08:00","lastPublishTime":"2025-03-05T01:14:41.639-08:00","metrics":{"__typename":"MessageMetrics","views":31},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1218693/message:1218812","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjF8aW50LDEyMTg4ODYsMTIxODg4Ng","node":{"__ref":"ForumReplyMessage:message:1218886"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"403","rawBody":"Hi
Thank you very much for your response. Unfortunately, my project file is too large and refuses to attach. So, I have opened a support case, and my case number is 01032228.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1218812_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:1218886":{"__typename":"ModerationData","id":"moderation_data:1218886","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1218886":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1227187"},"id":"message:1218886","revisionNum":1,"uid":1218886,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumReplyMessage:message:1218812"},"conversation":{"__ref":"Conversation:conversation:1218693"},"subject":"Re: Review bug","moderationData":{"__ref":"ModerationData:moderation_data:1218886"},"body":"Hello CharmaineNosibu,
\nThanks for sharing your case number with us! I see that you're working with our colleague Christian within your support case. You're in excellent hands!
\nWe'll continue the conversation over in your case.
\nHave a great day!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"repliesCount":0,"postTime":"2025-03-05T08:47:45.473-08:00","lastPublishTime":"2025-03-05T08:47:45.473-08:00","metrics":{"__typename":"MessageMetrics","views":18},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1218693/message:1218886","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"587","rawBody":"Hello
Thanks for sharing your case number with us! I see that you're working with our colleague Christian within your support case. You're in excellent hands!
\nWe'll continue the conversation over in your case.
\nHave a great day!
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