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CharmaineNosibu's avatar
CharmaineNosibu
Community Member
17 days ago
Solved

Review bug

Hello everyone,

I'm encountering some problems with the latest training I developed. It functions perfectly on my end, but once uploaded to Review 360, the voice overs are a bit delayed, and it will play smoothly until a specific slide, then unexpectedly jumps back to the start, never reaching the end. However, if I click the next button immediately, it continues to the end without issues.

Please help.

    • CharmaineNosibu's avatar
      CharmaineNosibu
      Community Member

      Hi JoseTansengco

      Thank you very much for your response. Unfortunately, my project file is too large and refuses to attach. So, I have opened a support case, and my case number is 01032228.

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff

        Hello CharmaineNosibu

        Thanks for sharing your case number with us! I see that you're working with our colleague Christian within your support case. You're in excellent hands!

        We'll continue the conversation over in your case. 

        Have a great day!