Forum Discussion
Rise - adding popup text box
+1 (again, 10 months ago) on this feature. This thread is a great example of something that has been on my mind.
Full disclosure: I apologize in advance for the outlook on my long comment. I hope it is perceived with positive intention.
As a fellow customer, with a deep appreciation for the Articulate platform of products and its active community of users... I'm a little disappointed that a community request such as this from two years ago (with incredible traction of interest, comments, and even a temporary workaround provided by a community member/existing customer) has not elevated the priority for this feature to be implemented by Articulate's development team.
Meanwhile, there are other requested features shared within the community forum that also seems to be ignored. For an active community of users, willing to be transparent and vulnerable about their product interests, a "Thanks, we'll keep this in mind." or "We'll keep you posted." or "Check the What's New webpage for future releases." time and time again from post moderators or community admins becomes cliche. These replies have simply become "We see your comment".
I believe that if users are going as far as to build "workarounds" for each other, 1. that's an incredible reflection of the community Articulate has helped establish, and, I am so very fortunate to be supported by such fellow users, and 2. the community moderators or admins should be equally as transparent in revealing the priorities of the Articulate development team.
I do understand there is a timeline of "What's New": https://articulate.com/360/whats-new. However, these are new features already chosen to be released and marketed.
Side note: Personally, expressing displeasure without an effort to provide a solution is simply complaining. Complaining is not my goal. I'd like to offer a few suggestions as to potential solutions to my aforementioned pain points:
- Offer the Articulate community of registered users/current customers a transparent voting platform for the most requested features... perhaps per product, such as Rise. (Milanote has a great poll example: https://milanote.com/poll)
- Provide extended insight on the polling platform as to how the Articulate development team prioritizes its feature requests. Articulate users should be aware that any company has finite resources–in time, talent and treasure (operating expenses). Any great SAAS company works to enhance its value to new and existing customers (value propositions) while carefully ensuring there are no sacrifices made to the current user base or the functionality of its established products. Features do take time and resources to build, test/measure and adopt.
Everyone's comments on this thread are so incredibly valuable. And I find that there are so many other great feature requests in other posts that deserve organized attention and transparent response. Wouldn't it be great to see them in aggregate as a community? An upvoting system derived from specific forum threads (e.g. for each Articulate product) may be the answer. Whether it's voicing support, hesitation, or assisting others with a workaround, I hope that we can continue to come together as a community to improve how we can collaborate with Articulate and its amazing product offerings.
I look forward to reading anyone's additional comments!
Great post Isaiah!
Agree 100%