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GailChambers-e9's avatar
GailChambers-e9
Community Member
4 years ago

Rise - unable to upload videos/embed video a way to keep in Rise vs new tab??

I have tried to upload a video to Rise without success - error prompts. It is a MPG file. I also tried as MP4, and as a compressed file. No luck.Using Chrome browser.

As a workaround decided to utilize Google drive and embed - that works but kicks the user to a new tab when accessing video. That is not a good thing - users easily get lost with new tabs. 

Any and all suggestions welcome -it's holding up work flow.

Thank you in advance.

  • Hi Gail, 

    Sorry to hear that you're having problems uploading a video directly to Rise. Can you share the error message that you're seeing?