Forum Discussion
Rise 360 Computer Offline Session Timeout
Hello,
Over the past week, my colleague and I have been having numerous issues with Rise 360 saying our computers are offline and our session has timed out. I've seen this as a discussion item in the past. Is there anything you can look into?
Thanks!
Hi there, Beth. Rise 360 is seeing degraded performance right now, and we're looking into it!
There hasn't been other downtime in the past week, however. The best place to stay up to date is our status page where you can subscribe to email notifications. We'll let you know when we're in the clear. I'm so sorry for the trouble.
Rise 360 is working normally again, and we're monitoring performance. Let us know if you're still having trouble!
Hi.
I'm having significant issues with rise right now. Getting a session has timed out and click refresh to restart. a dozen times, have logged out, rebooted etc. This is not my connection cause I can use review as can my reviewers. This isn't a system issue cause its happening on 2 different systems.
Thanks
Hi Charlene,
Rise 360 may be intermittently unavailable for some users right now, and we’re looking into what went wrong. We’ll let you know as soon as we have more info. We’re so sorry for the trouble.
Please subscribe to our status page for updates!
Hi, Charlene. Rise 360 is working normally again, and we're monitoring performance. Let us know if you're still having trouble!
Hello
Everything is well again. Thank you!
