Forum Discussion

BenPorter's avatar
BenPorter
Community Member
5 years ago

RISE 360 Course won't export

Hi. I've just created a RISE360 course which I'm trying to export as a SCORM 1.2 package. When I try to export it, it comes up with the following message:

"Something went wrong. There was an error exporting this course. Please try again."

I've tried multiple times, and it still won't export. I also created a duplicate to see if that would export, but I had the same error message.

Thanks in advance. Ben.

 

  • We’re having an issue when exporting courses to Review 360, web, and LMS. We’re looking into what went wrong. We’ll let you know as soon as we have more information. We’re so sorry for any trouble!

  • Hello Everyone! We've confirmed that exporting in Rise 360 is performing normally. Apologies for the interruption!

  • NicholasHomer's avatar
    NicholasHomer
    Community Member

    I have had a similar issue for the past few hours failing to export one course, no error messages says its going to do it and then it neither downloads nor do i get the email link,

    a sadly constantly re-arising problem on rise i find

  • Hi Nicholas,

    Thanks for reaching out! I understand you are having an issue with exporting your course. I see you've opened a support case and are working with Johnrey. You are in good hands! If you have any questions about the case, please respond within the case via email.