Forum Discussion
Hi Michael!
Sorry to hear that you've run into this setback!
I'd be happy to help troubleshoot this with you and had some follow-up questions to help us start.
- Does this issue occur regardless of the image file being used? Or is it specific to one JPEG?
- Can the same behavior be replicated across multiple browsers?
- Have you tried clearing your browser's cache?
Looking forward to hearing from you!
- MichaelSia-5d45Community Member
Hi Steven, it's specific to the Course Cover Image when it's already hosted on the server.
All browsers and yes we've already cleared cache.
- CNavarroFormer Staff
Hi Michael,
Thanks for trying different browsers and clearing your browser's cache. We would love to take a closer look. Feel free to open a support case here: Submit a Support Case
Our support engineers are ready to help!