Forum Discussion

HollyGreene-07d's avatar
HollyGreene-07d
Community Member
7 years ago

Rise and "exit course" button

Hello,

Is there an 'exit course" button in Rise?  Once in the LMS, it seems there isn't a way for students to exit the program.

Thank you!

Holly 

48 Replies

  • This feature has stopped working for me in Rise 360. Has anyone else experienced this?

    • hazelB's avatar
      hazelB
      Staff

      Hi Josh! This feature is still working for my course when tested in SCORM Cloud. Please try to test your course in SCORM Cloud. If the behavior is the same, please open a support case with us here.

  • Chirzel's avatar
    Chirzel
    Community Member

    Hello everyone!
    I'm working on a multilingual Rise course and could use some guidance.

    I've translated the course into several languages within a single Rise file and branched the content so that learners only complete the modules in their language of choice. At the end of each language path, all learners are routed to one final lesson with an “Exit” button that I want to use to trigger course completion — regardless of which path they took.

    I used a Button block in that final lesson and set it to "Exit the Course (LMS)". However, when I go to publish for LMS, I don’t see an option to track course completion using that button. The only options I see are:

    • Track using course completion (by percentage)
    • Track using quiz result
    • Track using a Storyline block

    Is it not possible to track completion via a button block alone in Rise? Or am I missing a step to get that button recognized for tracking in the LMS?

    Any tips, workarounds, or insights would be greatly appreciated! Thank you in advance!

    Best,
    Connie

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff

      Hello Chirzel! We can help! As of now, there isn't a way to track completion with a button block. If you're looking for a workaround, I'd recommend creating a Storyline 360 course with a button on a slide for the learner to select. Then, add the Storyline 360 course to your Rise 360 course using a Storyline block and track completion based on the Storyline block. Please don't hesitate to reach out if you have additional questions!

      • Chirzel's avatar
        Chirzel
        Community Member

        Hi Lauren,

        Thank you so much for your quick reply — I truly appreciate your support!

        As you suggested, I went ahead and created a Storyline 360 slide with a button and embedded it into the final lesson of my Rise course using a Storyline block. I’m now tracking completion via that Storyline interaction, and it works as intended from a publishing perspective. So thank you for that confirmation!

        However, I’ve encountered a few additional challenges and was hoping you might be able to advise.

        Multilingual Branching Setup (RISE)

        This is a multi-language course built within a single Rise file. Each language path contains a full training experience and ends with a final knowledge check (quiz). I've hidden the sidebar navigation to:

        • Prevent learners from jumping between language versions
        • Ensure a clean, focused learner experience

        But here’s the issue:
        Even when a learner gets 100% on the final quiz, the Continue button remains locked. It keeps showing the message that the learner must pass with at least 80% — even though they already did.

        I’ve tested this extensively and double-checked that the passing score settings are correct. The problem only seems to happen when navigation is disabled. If I re-enable the sidebar, the quiz behaves as expected — but then learners can see the full list of all 5 language paths, which we’d really prefer to avoid.

        Have you heard of this issue before? Is there any workaround to get the Continue button to unlock after quiz completion, while keeping the navigation panel hidden?

        Storyline as Web Object (Alternative Attempt)

        As a workaround, I also tried building the entire course in Storyline:

        • Intro slide → language selection → branching to each embedded Rise course (as a web object)
        • Once the Rise course is completed, learners are directed to a final slide with an “Exit” button that completes the course.

        To ensure learners actually complete the Rise course, I attempted to:

        • Disable the Next button initially
        • Then use a True/False variable or timeline trigger to enable the Next button only after 20–25 minutes

        But this introduces new issues:

        • If a learner finishes early or takes longer, that timer logic breaks
        • If the Rise window is closed prematurely, there’s no reliable way to detect completion or resume properly
        • There’s no built-in trigger to track whether a learner actually completed the Rise content (including the quiz) from within Storyline

        So we’re a bit stuck between the limitations of Rise's gated navigation and Storyline’s inability to monitor web object behavior.

        Any Suggestions?

        Given all this, I’d love to know:

        • Is there any known workaround for the locked Continue button in Rise when navigation is disabled?
        • Or any best practice for reliably tracking Rise course completion inside Storyline when using web objects?

        This is a compliance training course, so we do need to ensure learners fully complete their language path, including the quiz.

        Thanks again for all your help and for the amazing support your team continues to provide!

        Warm regards,
        Connie Hirzel