Forum Discussion

Community Member

9 months ago

Rise Audio bar not clickable when it's at the top of a new section

Hello,

I've been using Rise for a few years and I'm noticing that my audio bar can't be clicked on when it is at the top of Rise section (like directly after a CONTINUE button). Like this:

I have to scroll up first and THEN I can click it.

Link to a Review 360 file to see it in action (on the SECOND section since the first section has a title above it): https://360.articulate.com/review/content/f78d03bb-1276-40ab-8db4-9c2e825909e9/review

Aside from adding a blank text block or divider above it, is there anything else to do?

Thanks!

Rachel

rise 360

6 Replies

KarlMuller
Community Member
9 months ago
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Hi Rachel,

Simply increase the top padding for the audio block.
RachelFrost-875
Community Member
9 months ago
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Hi Karl, I just tried it and it did not work. :-(
EricSantos
Staff
8 months ago
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Hello Rachel,

I'm happy to chime in! Similar to Karl's idea, I found that increasing the bottom padding of the block directly above the Continue button does the trick—in your case, the Image & Text block.

Let me know how it goes, and I'll be more than happy to assist you further if needed!
- RachelFrost-875
  Community Member
  8 months ago
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  That worked (as I stifle saying "DUH!" to myself)! Thank you!
  - EricSantos
    Staff
    8 months ago
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    You're welcome, Rachel! No worries, I would have missed that myself. After conducting several tests, I came up with that recommendation, so it's understandable to miss that the first time.
    
    Enjoy the rest of your day.
PhilFoss
Community Member
8 months ago
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Rachel, thanks for posting this, it actually affects all course content that is up near the top of your screen making it unclickable when its beside the redesigned menu toggle. I show the new vs old toggle, and I debug and provide a CSS fix for the Rise team.

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section","id":"message:580555","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:1235979"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:580555"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:580555"},"body":"

Hello,

I've been using Rise for a few years and I'm noticing that my audio bar can't be clicked on when it is at the top of Rise section (like directly after a CONTINUE button). Like this:

I have to scroll up first and THEN I can click it.

Aside from adding a blank text block or divider above it, is there anything else to do?

Thanks!

Rachel

","body@stringLength":"1167","rawBody":"

Hello,

I've been using Rise for a few years and I'm noticing that my audio bar can't be clicked on when it is at the top of Rise section (like directly after a CONTINUE button). Like this:

I have to scroll up first and THEN I can click it.

Aside from adding a blank text block or divider above it, is there anything else to do?

Thanks!

Rachel

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Like this: \n 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Hi Rachel,

Simply increase the top padding for the audio block.

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Hi Rachel,

Simply increase the top padding for the audio block.

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Hi Karl, I just tried it and it did not work. :-(

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Hi Karl, I just tried it and it did not work. :-(

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Hello Rachel,

I'm happy to chime in! Similar to Karl's idea, I found that increasing the bottom padding of the block directly above the Continue button does the trick—in your case, the Image & Text block.

Let me know how it goes, and I'll be more than happy to assist you further if needed!

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Hello Rachel,

I'm happy to chime in! Similar to Karl's idea, I found that increasing the bottom padding of the block directly above the Continue button does the trick—in your case, the Image & Text block.

Let me know how it goes, and I'll be more than happy to assist you further if needed!

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That worked (as I stifle saying \"DUH!\" to myself)! Thank you!

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That worked (as I stifle saying \"DUH!\" to myself)! Thank you!

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You're welcome, Rachel! No worries, I would have missed that myself. After conducting several tests, I came up with that recommendation, so it's understandable to miss that the first time.

Enjoy the rest of your day.

You're welcome, Rachel! No worries, I would have missed that myself. After conducting several tests, I came up with that recommendation, so it's understandable to miss that the first time.

Enjoy the rest of your day.

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Rachel, thanks for posting this, it actually affects all course content that is up near the top of your screen making it unclickable when its beside the redesigned menu toggle. I show the new vs old toggle, and I debug and provide a CSS fix for the Rise team.

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Forum Discussion

Rise Audio bar not clickable when it's at the top of a new section

6 Replies

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