Forum Discussion
Rise blank screen issue
Nicole, in short, Rise + Suspend Data = No go.
My team and I learned this the hard way and it was a huge headache for some of the projects we where working on back then. We came up with different workarounds this issue:
A) We broke-up larger RISE modules into smaller chucks without any sidebar menu. We uploaded the smaller sections into the LMS and used the divider blocks with a shortcut to start the next Rise course. From a user experience, the LMS and RISE would work like one system, however, for clients using Agile development, a small update in one module would only reset a learner to the beginning of that micro lesson, not the entire course.
B) For meduim-sized courses where we wanted to keep the sidebar navigation AND the updates where minor or non-critical: We would hide the course from the LMS catalog and create a new course. This meant any current learners would still be able to complete the course without losing their progress and any new learner would be assigned the latest version.
I know these are not optimal solutions, however, once we got the system and process down, we were able to keep the courses in RISE, and leverage some of the advantages this tool offers. Hope this helps.
Mauricio
- NicoleKelsch5 years agoCommunity Member
Thank you for the reply, Mauricio!