Forum Discussion

CarolDavis1's avatar
CarolDavis1
Community Member
4 years ago

Rise "course completion" issues in LMS

Hi, 

My client is adding the Rise course that I developed to Talent LMS and he is getting a message that the course is incomplete. What am I missing? I published it to LMS, Scorm 1.2, Track using course completion -- 100% (other options don't seem to apply to me), Reporting - complete/incomplete, Exit Course Link - Off. (Screenshot attached)

We are not quizzing or requiring completion of anything even though there are videos, drag n drop, graphics with markers.

Here's the solution he found, but it applies to Storyline. Should be easier than this. https://articulate.com/support/article/storyline-360-course-completion-trigger

Thanks!

Rise 360
  • hazelB's avatar
    hazelB
    Staff
    4 years ago

    Hi Carol! Thanks for sharing your screenshot! The settings look good. From here, I would give your course a test drive in another LMS environment. That'll narrow down whether this is an issue with your LMS or with the Rise course itself.  We use SCORM Cloud for this kind of testing since it's the industry standard. Let us know if you need help with that!

  • CarolDavis1's avatar
    CarolDavis1
    Community Member
    4 years ago

    Hazel, thank you for the suggestion. I will give that a try!

     

  • XavierToyos's avatar
    XavierToyos
    Community Member
    4 years ago

    Hello Carol,

    It has happened to us many times and it has almost always been the configuration of the SCORM package in the LMS.

    Reviewing the configuration you will surely find the solution.

    Regards

    • CarolDavis1's avatar
      CarolDavis1
      Community Member
      4 years ago

      Thank you! My technical knowledge is limited and my client's knowledge of Articualte is limited although we figured out a few ways to resolve it. One is to add a Storyline block with a course completion trigger; the other way is to publish as xAPI. 

  • GailChambers-e9's avatar
    GailChambers-e9
    Community Member
    4 years ago

    Chiming into this conversation. Some good ideas - has anyone used a Storyline block as a trigger for course completion? Are there examples? My question is starting and stopping a Rise course - it only shows total/100% completion not a breakdown of 50% or other percentages or stages of user engagement. Thoughts?

     

    • hazelB's avatar
      hazelB
      Staff
      4 years ago

      Hi Gail, here's how to to use a Storyline block as a trigger in Rise 360 for course completion. 

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