Forum Discussion
RebeccaWinnier
3 years agoCommunity Member
Rise Course not updating LMS
I have a Rise course that includes multiple sections with multiple blocks and each se3ction has its own knowledge checks group of 15-20 questions each. When I get to the end and click the 'exit cour...
hazelB
3 years agoStaff
Hi Rebecca!
So sorry to hear that your Rise course isn't passing completion to your LMS.
I would suggest giving your SCORM file a test run in SCORM Cloud to check if the behavior is the same. SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.
This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
You'll also find some helpful LMS-troubleshooting tips here.
If it is completing in SCORM Cloud, please share your findings with your LMS provider so that they can troubleshoot the issue.
If your course isn't completing in SCORM Cloud as well, please open a case with us here.