Forum Discussion

JadeLiang-d2393's avatar
JadeLiang-d2393
Community Member
8 months ago

Rise course not uploading in SuccessFactors LMS

Hi there, I have been having issues uploading a Rise course into our SuccessFactors LMS (see attached for the error screenshot and error message). I know the issue is with my specific Rise cours...
Rise 360
StevenBenassi's avatar
StevenBenassi
Staff
8 months ago

Hi Jade!

Sorry to hear you're having issues uploading a Rise lesson to your LMS. I'd be happy to assist!

Have you had a chance to test the course with SCORM Cloud? It's a virtual LMS environment used to determine if an issue lies with a project file, or the LMS itself. If the course uploads successfully to SCORM Cloud, then the issue is likely LMS-based.

If the SCORM package also fails to upload to SCORM Cloud, please connect with our support engineers through a support case.

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