Forum Discussion
Rise Custom Labels Not Working?
Hi: I have used the custom labels in Rise before. However, it seems to have stopped working. The custom text for Start Course is set to Start but the opening page still has Start Course when preview...
Hi Brenda,
I'm sorry that you ran into this issue - it's something that we've recently reported to our team as a possible software bug.
From here, I’ll meet with my team to take a closer look so we can determine next steps. Sometimes my team catches errors in my logic and we don’t have a bug after all. Of course, if that’s the case, I’ll let you know!
Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs.
One of the ideas to workaround this as our team investigates is to create a new set of the labels, and that one will allow for the updates. You'll see a example of this from my colleague Renato's Peek recording here (starts around 00:45 seconds).
I’ll let you know as soon as we have an update on this issue. Thanks so much again for letting us know about this, and I’m sorry it’s slowing you down.
Ashley - If you are still working there, can you please tell me why this issue hasn't been fixed 5 years on? Oi.
Rise 360 - this bug is still there. Plus other issues.
So many issues, so much missing functionality that so many people have requested for years. (I read the forums looking for solutions, but they never occur.) Developers are my bread and butter, so I'm knowledgeable about development time.
Are you waiting to do one big, massive release, or what? My enormous project can't wait.
Pam
Hi Pamela,
Note that if you are using a custom label set for your course, that the label changes will not appear in Edit mode.
You will only see the custom label set working when you preview the course, use the Share link, or publish the course to a LMS.
