Hi Teresa! Sorry to hear you're having trouble. There haven't been any other reported instances of downtime and Rise is working properly on our end.
I see you've already subscribed to https://www.articulatestatus.com/, which is a great way to keep track of service interruptions.
The fastest way to get help is to open a case with us.
If you're having trouble connecting to us, I would suggest the following:
- Check that you're using the latest version of your browser
- Clear your browser cache. Please try clearing your browsing data? Here's how to do it for your browser
- Restart your device, computer, and network
- Use Incognito / Safe mode to temporarily disable any browser add-ons
Hope that helps! If you still have trouble, please open up a case with us, so we can get you some help faster.
