Forum Discussion
Rise Search Bug
Hi, I'm not sure if this has been raised before, but I couldn't find anything.
There seems to a bug with the search functionality in Rise, specifically with the Process block. Any 'found' search results in the title of a step in the process block do not highlight, like the other found results, but just display the <mark> html tags around it. I have attached an example image.
Seems to affect every course from what I can see. I tested in Chrome, Edge and Firefox and found the same issue in all of them. Is there anything that can be done to resolve this Articulate?
Hi folks,
In today's update for Rise 360, we fixed an issue where the word search results in Rise 360 appear with the <mark> HTML tags.
You can check out the release notes here. Have a great day!
Hi there, Ian. Thanks for bringing this up! I'll make sure our team has a look, and we'll post any changes here.
- LorenRothmannCommunity Member
- LorenRothmannCommunity Member
Should the Search function expand the accordions, turn the flashcards, etc. if something is found?
- LorenRothmannCommunity Member
Search is reporting 2-3 more search results (keyword: check) than I have found. I believe it is including the HTML coding.
- hazelBStaff
Thank you Loren, I will add the information that you provided to our investigation. We'll update this thread once we make changes that will help!
- JimDeRosaCommunity Member
This is still a problem over two years later. Can we get an update on when it will be fixed? It is literally a bug, no way to work around.
- JimDeRosaCommunity Member
Another problem with the process "search" functionality is that although search correctly indicates that the term is found on a page, it does not advance the user to the step in the process that includes the search term. So the user is left staring at a search result that seemingly has no actual search term on the page.
Perhaps search functionality could highlight the step number below the process that includes the matching term?