Forum Discussion

IanCrossley's avatar
IanCrossley
Community Member
4 years ago

Rise Search Bug

Hi, I'm not sure if this has been raised before, but I couldn't find anything.

There seems to a bug with the search functionality in Rise, specifically with the Process block. Any 'found' search results in the title of a step in the process block do not highlight, like the other found results, but just display the <mark> html tags around it. I have attached an example image.

Seems to affect every course from what I can see. I tested in Chrome, Edge and Firefox and found the same issue in all of them. Is there anything that can be done to resolve this Articulate?

 

Rise 360
  • CNavarro's avatar
    CNavarro
    10 months ago

    Hi folks,

    In today's update for Rise 360, we fixed an issue where the word search results in Rise 360 appear with the <mark> HTML tags.

    You can check out the release notes here. Have a great day!

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    4 years ago

    Hi there, Ian. Thanks for bringing this up! I'll make sure our team has a look, and we'll post any changes here. 

    • LorenRothmann's avatar
      LorenRothmann
      Community Member
      4 years ago

      I've seen this in Fill In The Blank knowledge checks in Review. 

       

  • LorenRothmann's avatar
    LorenRothmann
    Community Member
    4 years ago

    Should the Search function expand the accordions, turn the flashcards, etc. if something is found?

    • hazelB's avatar
      hazelB
      Staff
      4 years ago

      Thank you Loren, I will add the information that you provided to our investigation. We'll update this thread once we make changes that will help!

  • JimDeRosa's avatar
    JimDeRosa
    Community Member
    2 years ago

    This is still a problem over two years later. Can we get an update on when it will be fixed? It is literally a bug, no way to work around.

  • JimDeRosa's avatar
    JimDeRosa
    Community Member
    2 years ago

    Another problem with the process "search" functionality is that although search correctly indicates that the term is found on a page, it does not advance the user to the step in the process that includes the search term. So the user is left staring at a search result that seemingly has no actual search term on the page.

    Perhaps search functionality could highlight the step number below the process that includes the matching term?

     

  • CNavarro's avatar
    CNavarro
    Former Staff
    10 months ago

    Hi folks,

    In today's update for Rise 360, we fixed an issue where the word search results in Rise 360 appear with the <mark> HTML tags.

    You can check out the release notes here. Have a great day!

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