Forum Discussion
Rise "Something Went Wrong"
Help! I'm getting a "Something Went Wrong" error in Rise every few seconds. The error message is attached. I'm really unable to do anything.
34 Replies
Unfortunately I'm experiencing the same issue with Rise now. It's been happening for almost a week now. I note the last post on this discussion was 1 year ago. Your assistance would be greatly appreciated as I am working with a very tight deadline.
I can confirm this problem affects one particular eLearning course (as well as copies I make of it) but not others. I've begun deleting certain blocks within it, but this has not helped. The problem doesn't seem to occur when I'm on the landing page, it only occurs within the lessons.
Hi George,
In our team we've experienced this and its been completely random.
It will happen to one team member but not another working at a nearby desk.
It happens across all of our courses, not just some. Occurs no matter the block type.
I agree that it only happens while editing Lessons, and not on the course landing page.
It will stop as randomly as it started.
Were you ever able to open up the course again that was giving the error messages? We're having that same issue right now.
Hi, This is an ongoing issue this morning....the RISE build that I am working on is not saving the changes, and continuously drops, and displays the "Something went wrong" message
Hi Rekha! So sorry to hear that you are getting the error "Something went wrong" when you try to access Rise. I've opened case 03770151 for you, and one of our technical support engineers will reach out to you directly via email.
Please help! We have a course in final review that I can't publish to 360.
In NOV2024 I am getting this message. I am able to continue to work on my course but only for a few seconds before the error message pops up. Any ideas? My internet is great.
No idea, having the same issue; load error or it loads then errors out right after clicking on a project to edit.
I am also experiencing this issue. Nothing showing yet on Articulate Status either.
Getting the same message as well on Edge and Chrome. It's also acting very slow after logging in with credentials.
I'm also experiencing this issue. It's been working fine for me all day up until now.
We are also experiencing this issue this morning (two of us on independent systems). Rise must be down. :(
+1 also having the same issue as everyone has described here this morning
Two of us here same issue as well.
Ditto. Facing the same issue.
Nov 2024- I have submitted a case for the exact same issues. I would recommend also submitting a case/ticket so Articulate Support can start to see the trend of users having issues.
Great idea, thank you!
