Hi Danielle! Are you still encountering unresponsiveness with Themes?
Please try the following:
1. Please make sure you are using a s
upported browser and your browser is updated. Once updated, restart your browser and try accessing it again. Does the issue persist?
2. Try other supported browsers and check if you are still getting the issue. This will check if the issue is browser-specific.
3. Please access Rise in Incognito or InPrivate window (Windows: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n) Sometimes plugins cause odd behavior, Do you still get the same issue when in Incognito?
4. Restart your computer.
If you still can't access themes despite these steps please open a case with us, and we'll investigate.