Forum Discussion
Rise Themes Unresponsive
When I am in a new Rise project, I create my first lesson and then click themes to change the theme colors, etc. The page is unresponsive and just freezes. I have tried in both edge and chrome (thin...
Hi Danielle! Are you still encountering unresponsiveness with Themes?
Please try the following:
1. Please make sure you are using a supported browser and your browser is updated. Once updated, restart your browser and try accessing it again. Does the issue persist?
2. Try other supported browsers and check if you are still getting the issue. This will check if the issue is browser-specific.
3. Please access Rise in Incognito or InPrivate window (Windows: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n) Sometimes plugins cause odd behavior, Do you still get the same issue when in Incognito?
4. Restart your computer.
If you still can't access themes despite these steps please open a case with us, and we'll investigate.
