Forum Discussion
Rise Translation Import Stuck in Processing
My Rise translation import is stuck in processing with a spinning circle.
I duplicated the original Rise course, exported the XLIFF file (from duplicated course), generated the translated XLIFF fi...
Hi there, Amanda. Thanks for all of that helpful context. I've opened a case so we can have a closer look at your XLIFF file - there could be a formatting issue in the file that is preventing it from being uploaded.
We should be able to get back to you soon with some next steps in an email, but we might be a bit slower due to the holidays. Thanks!
Thank you, Crystal!
Amanda, were you ever able to resolve this?
Unfortunately no- I never got this worked out. In my case, this was a test course when we were just beginning the translation process, so I didn't actually need it. I feel like I lucked out, because when I tried with a real course, it worked. The test course in this case still wont process.
Actually, I take that back. Looking through my old courses, it looks like I did get it working. I believe what I did was export the xliff again, retranslate (or paste in the translations from my first attempt), and import again. It worked.
