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NatalieBerg's avatar
NatalieBerg
Community Member
10 months ago

Rise360 crashing during module publish

Is anyone else getting an error when trying to export courses in Rise360? For the last few days whenever I go to publish a course I get an error saying "something went wrong. Please try again" but the whole site then stops working and I have to close the tab/window and open it again. It then exports without a problem. 

  • Hello Natalie,

    Sorry for the error message when publishing your Rise courses! I see that you've also reached out to our Support Engineers for help, and you're working with my teammate, Philam, who is requesting a copy of your course. You're in good hands!

    We'll continue the conversation in your support case.