Forum Discussion

merklabert's avatar
merklabert
Community Member
4 days ago

Rise360 to Review360

Hi everyone,

Has anyone else experienced issues publishing a Rise360 course to Review360 recently?

I’ve been trying to publish a course, but the process is taking unusually long and eventually doesn’t push through. I’ve already tried a few troubleshooting steps—using different browsers and switching between connections (LAN, Wi-Fi, and mobile hotspot), but I’m still getting the same result.

If anyone has encountered this before or has suggestions on how to resolve it, I’d really appreciate your help.

Thank you!

community
Review 360
rise 360

1 Reply

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    3 days ago

    Hi merklabert​,

    Sorry to hear that you're having trouble publishing from Rise 360 to Review!

    Thanks for sharing the troubleshooting steps you've already tried. I'd like to connect you with our support engineers so they can work with you directly on this issue. I've opened a support case on your behalf and sent you an e-mail with steps on how to share your Rise course privately.

    Let's continue the conversation through your case.