Forum Discussion

AndrewKrahn's avatar
AndrewKrahn
Community Member
31 days ago

SCORM 1.2 - "Error State: 405 - cmi.interactions.n.student_response must be a valid CMIFeedback"

No one noticed until the module was live on the client's LMS that the first time a user failed a graded assessment, no score was given, but they were marked as "failed". They were only given a scor...
e-learning development
other
storyline 360
AndrewKrahn's avatar
AndrewKrahn
Community Member
31 days ago

I've re-exported the module using my current install of Storyline with the same results.

  • EricSantos's avatar
    EricSantos
    Staff
    30 days ago

    Hi AndrewKrahn,

    You’re right on track with your analysis! The log shows that Storyline first sends the full text of the learner’s answer, which SCORM 1.2 flags as invalid, before retrying with the correct identifier. That behavior can lead to the missing score you’re seeing on the first attempt.

    If your LMS supports it, try publishing as SCORM 2004 (3rd or 4th Edition) since it handles interaction data more smoothly. It’s also worth confirming that your results slide includes the default “Submit results when the timeline starts on this slide” trigger, and that learners reach that slide before exiting the course.

    Thanks so much for sharing such a detailed description and the logs. That level of troubleshooting really helps us pinpoint what’s happening. If the issue continues, you can share your Storyline file here or connect directly with our support team so we can take a closer look and help troubleshoot further.