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GayathriNara120's avatar
GayathriNara120
Community Member
7 months ago

Scorm files error

Please see the 3 screenshots attached. I am trying to open the image (PNG) files inside of SCORM>mobile content folder. They are on onedrive, I downloaded them but when I open I get the error 'invalid value for registry'. I guessed the file name is long, hence I tried changing the zip file name and the individual file names and tried, and still get the same error.

One unusual thing is I am opening this on a 'remote desktop' set up as our company was acquired recently, and there is no way for me to transfer this folder from that onedrive to my regular desktop onedrive account. But I am sure this isn't the reason because even others who are not using remote desktop is getting this issue. 

please advise on any thing I can do as I need all these images to use it to redevelop this eLearning course. 

Thanks in advance.

storyline 360
  • WaltHamilton's avatar
    WaltHamilton
    Super Hero
    7 months ago

    hence I tried changing the zip file name and the

    Did you extract them before you tried to open them?

    If nothing else, open the story.html file in a browser, right click the image, and save it on the desktop machine.

  • GayathriNara120's avatar
    GayathriNara120
    Community Member
    6 months ago

    Thank you. Its an issue caused by remote desktop feature. I confirmed it. After I changed my laptop the issue was resolved on its own. Thank you for your response. 

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