Forum Discussion

AnaAquino's avatar
AnaAquino
Community Member
3 years ago

Screen Recording capture black slides - Urgent

Help Please!  Yesterday I was using the Screen Recording with not issues, and today when I record screen, SL slides are black. (See attachment) I use a laptop with 2 monitors...all of them are at ...
storyline 360
JoseTansengco's avatar
JoseTansengco
Staff
3 years ago

Hi Ana, 

Since your Storyline 360 installation was working as recently as yesterday, I'd recommend doing a repair of your Storyline 360 installation to see if this helps. You'll also want to be make sure that you're working locally when making your screen recordings to prevent any unexpected behavior with your Storyline projects.

Let me know if this works for you!

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