Forum Discussion
screen recording has black background
Greetings, all
I'm trying to do a screen recording, and I am able to make one that records clicks, but it has a black background that obscures the screen I am recording. Any ideas about what I'm ...
Hello Judith!
Thank you so much for sharing your project! I see the screen recording on the second slide, and it looks like there is a black rectangle covering the screen. You might find distorted screen recordings if you're recording on an external monitor or have your Windows display settings set above 100%.
Can you try disconnecting the external monitor or set your display settings at 100%? If neither one of these recommendations do the trick, we'll want our Support Engineers to step in. You can connect with their team in a support case.
