Forum Discussion
JeffKortenbo586
8 years agoCommunity Member
Screen recording with mouse pointer in the wrong place
Hey all,
I was creating a quick tutorial today and after publishing I noticed my mouse pointer wasn't in the right spot at all when viewing the video. Is this a known issue and is there a fix?
h...
MiguelBaranda-b
5 years agoCommunity Member
Thank you to everyone who shared their experience here.
I've recorded with dual monitors of the same size and resolution and Replay worked fine.
I started getting the same problem when I plugged in my laptop to my monitor.
It seems Replay doesn't like dual monitors with differing resolutions.
I fixed it by closing my laptop screen (folded/keeping the laptop closed) and only recording from the connected monitor.
It was nice to find a fix - not happy about the time wasted though.
Hope Articulate can get this fixed. It seems to be bothering a considerable number of users for quite some time now.