Forum Discussion
JeffKortenbo586
8 years agoCommunity Member
Screen recording with mouse pointer in the wrong place
Hey all,
I was creating a quick tutorial today and after publishing I noticed my mouse pointer wasn't in the right spot at all when viewing the video. Is this a known issue and is there a fix?
h...
KellyAuner
Staff
Hi Alyssa,
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue!
Are you able to share your file or a screenshot of what you're seeing? You can post it here or privately in a support case and we'll be sure to delete it from our systems after troubleshooting.
AlyssaTonks
2 years agoCommunity Member
I've attached a screenshot, don't mind the blue placed over my screen. As you can see, I've got a lovely black background around my video.