Forum Discussion

MarcelaMende220's avatar
MarcelaMende220
Community Member
3 months ago

Seekbar Sync Issues in Storyline 360 After Localization – English Audio Longer Than Spanish

Hi everyone, I’m working on a multilingual course in Storyline 360 and ran into a tricky issue after localizing from English to Spanish. The original English audio is longer than the Spanish vers...
advice
Articulate 360
e-learning development
localization
storyline 360
EricSantos's avatar
EricSantos
Staff
2 months ago

Hi MarcelaMende220 and MaryGregg-f1028,

Thank you for the detailed context. I’m glad that HoneyTurner has also chimed in.

We’ve confirmed that the expanding audio behavior in localized courses is a possible bug. Many thanks to Mary for opening a support case and to my colleague Phil for helping identify it. We’ll update this thread as soon as we have any progress on the issue.

In the meantime, please don’t hesitate to reach out if you have additional questions. We’re happy to help!

  • krishnagupta-d2's avatar
    krishnagupta-d2
    Community Member
    15 days ago

    Hi EricSantos​ MarcelaMende220​ i am facing same issue. In one of our courses with around 100 slides, after visiting 60–70 slides, the course player seek bar and the audio become unsynchronized. The audio finishes earlier, while the seek bar continues to run. ( Case # 01178728)

    Is there any work around for this? 

    Thanks,

    Krishna

    • HoneyTurner's avatar
      HoneyTurner
      Community Member
      15 days ago

      Is your scenario also specific to language dependent audio lengths or is there just one version for the slide?