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MatthewCooper-f's avatar
MatthewCooper-f
Community Member
4 years ago

Sign in problem

Hi I am having an issue signing into the desktop app. It says it will redirect me to web browser which it does but when I sign-in on the browser it doesn't refresh and sign in on the app. It just makes me do the process again to no avail.

  • Hello Matthew!

    I'm so sorry for the trouble! I'd recommend connecting with our Support Engineers in a support case so that we can work with you directly.

    I'll keep an eye on the case to see what does the trick!